We are happy to accommodate returns within 30 days from the date of purchase. If you are not 100% satisfied with your order, simply send it back within 30 days and we can issue you a refund, exchange, or store credit for the return. All returns are subject to the following rules and restrictions:
- All Hair Care products and Accessories are final sale.
- Shipping fees for all orders are nonrefundable.
- Shipping labels for returns are not provided by NuMe.
- Items that have been opened/used are subject to a restocking fee of 15% of the price paid. This fee is deducted from the overall refund.
- Orders outside of 30 days but returned within 90 days are only eligible for an exchange/store credit.
We would love to hear about your experience with your styling tools so we can learn more about you and what makes you excited about hair. For any questions, concerns, or feedback of any type, we welcome you to email us at firstname.lastname@example.org