NuMe creates great styling tools crafted with high-quality materials. Your curling wands, straighteners and dryers should last for years to come.
Very rarely, something might not be quite right with your styling tool. If for some reason your curling wand, straightener or dryer doesn't function properly beyond our 30-Day Guarantee, there's no reason to worry. You can replace your styling tool using the NuMe One-Year Limited Manufacturer's Warranty.
What Our Warranty Covers
Some types of issues that our warranty covers include:
- Manufacturer defect
- Unexplained malfunction, even after proper handling and storing
What Our Warranty DOESN'T Cover
Accidents do happen sometimes. Even though our warranty covers unexplained issues and manufacturer defects, it doesn't cover damage that happens from dropping your styling tool or improper storage.
Some types of issues that our warranty does NOT cover include:
- Fair wear and tear
- Willful damage, abnormal storage or working conditions, accident or negligence
- Failing to operate or use the products in accordance with the user instructions
- Any alteration or repair by you or by a third party
- Theft or loss of product
There are some things to remember when using our warranty:
- Only tools purchased directly from NuMe or an authorized NuMe re-seller are eligible for a replacement.
- Trying to repair your NuMe tool yourself, or through an unauthorized dealer, voids the warranty.
When fulfilling your warranty replacement, you don't have to pay for a new tool, but there is a small fee for shipping and handling.
- Hair Straighteners $29.99 USD
- Curling Wands: $29.99 USD
- Hair Dryers $39.99 USD
- Sets (including multi-barrel wands) $49.99 USD
Hopefully, you won't experience any issues with your NuMe Styling Tools. In case you do, you can always refer back to this blog post - or just email us at email@example.com. We'll begin the warranty process and make sure your tool is replaced as quickly as possible so you can get back to curling and styling to your heart's content.